IDDP Waiver Administrative Assistant

Description

This position is responsible for:

• Formatting and editing proposals, guidelines, job descriptions, correspondences, spreadsheets, reports, graphs, memorandums, etc.
• Gathers all needed documentation when referrals arrive, as well as scans documents into the system.
• Enters information in appropriate programs used at the State level and Company level.
• Verifies accuracy, as required, prior to turning in items to the appropriate departments.
• Receives and forwards confidential information to appropriate parties.
• Establishes and maintains professional relationships with business contacts. 
• Prepares and processes invoices for billing purposes in a timely manner and distributes to all relevant parties.
• Will maintain petty cash accounts. 
• Completes routine and assigned documentation within established time frames, with minimal errors. Documentation is legible and completed by deadline. 
• Assisting with the different programs as needed to ensure coverage for the individuals in services.
• Generate reports for the different departments. 
• Position is responsible for Private Provider Billing, Contracts and oversight of Waiver programs.
• Complete billing, spreadsheets, and administrative task.

Other Requirements:

• Be knowledgeable of office practices and administrative procedures.
• Have the ability to interpret Agency and State rules, regulations, policies and procedures. 
• Must have proficient English and Math skills, and the ability to communicate effectively, both orally and in writing.
• Secures contracts with businesses through appropriate bidding process and contracts are sufficient for consistent skills training purposes. 
• Must be able to respond to the program's needs in a timely and professional manner.
• Have excellent customer service skills and telephone etiquette, conflict resolution skills, organizational skills, and ability to prioritize work and manage time effectively.
• Works as part of a team to ensure data integrity and all procedures and guidelines meet State regulations.

• Must have fluency working computer skills including MS Word and Excel. 

• Ability to capture and pull reports with accuracy.  

• Prefer working knowledge of appropriate programs used at the State level and Company level: TMHP, HHSC, CARE, Cerner, Relias, and UKG.

• Must have a valid Texas driver’s license and acceptable driving record.
• Must have personal automobile liability insurance as required by the state of Texas.  

Knowledge, Skills & Abilities:                                                                                                                    

• Knowledge and ability to utilize a computer workstation. 
• Accurate note taking for minutes of meetings, compose reports/documents from minutes, ability to develop tracking systems. 
• Ability to communicate effectively with Individuals and staff; ability to work in an environment with minimal supervision; and to provide guidance to other staff. 
• Ability to receive incoming phone calls professionally and effectively and redirect as necessary.

Employee Benefits at Full Time Include:

• Employer-Cost Sharing of Health Insurance (Includes 50% of Elected Dependent Coverage)
• Employer-Paid Short-Term Disability Insurance
• Employer-Paid Term Life Insurance
• Employer-Match Retirement Contributions (up to 5% of Base Salary)
• Optional Dental, Vision, Life and Long-Term Disability Insurance
• Wellness Program
• 12 Paid Holidays per Year
• 2 Weeks Paid Vacation per Year with Graduating Accrual Rate
• 2+ Weeks of Paid Sick Leave Per Year

Qualifications

Education

Experience